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When and how to Get Course(s) from MAYA? (Formerly known as Fetch from MAYA)
When?
You have registered courses in MAYA but your courses do not appear or some courses are missing in SPeCTRUM
How?
Please click this <here> to download the guide. Make sure you click the correct option according to your studies.
* Note: this function is now also available for the lecturers.
For other SPeCTRUM-related FAQ, you may visit ADEC's website HERE.
FAQ
Dear students, please make sure you have completed the Confirmation of Registration in the MAYA portal to ensure that your courses remain in SPeCTRUM.
Missing courses will reappear on SPeCTRUM within 24 hours after the Confirmation of Registration
*** Not applicable for term based courses (Faculty of Medicine Undergraduate Program)
When?
You have registered courses in MAYA but your courses do not appear or some courses are missing in SPeCTRUM.
How?
Please click this <link> to download the guide. Make sure you click the correct option according to your studies.
* Note: this function is now also available for the lecturers.
For other SPeCTRUM-related FAQ, you may visit ASPD's website HERE.
Q: I'm having trouble logging in. What should I do?
A: If you're experiencing login issues, please follow the steps below:
1. Incorrect Username:
Please ensure that you are logging in with the correct format.
Your username should be entered as: username@siswa365.um.edu.my (student) / username@365.um.edu.my (staff)
Password : same as SISWAMail / UMMail
2. Incorrect Password/Forgot Password:
If you believe your password is incorrect, you can reset it by visiting the following link: Reset Password
3. Access Guide:
For detailed instructions on how to access your account, you can refer to our Access to UM Systems
4. Account Blocked:
If your account is blocked, please submit a helpdesk ticket for further checking and assistance.
5. Still Unable to Log In?
If you’ve tried the above steps and are still unable to log in, please submit a helpdesk ticket for further assistance.